Account Closure Codes

This document describes the additional status codes received when attempting to login to a Battle.net account that has been terminated by Blizzard.

The status codes described here are received in addition to status 0x06 Account Closed in [0x54] SID_AUTH_ACCOUNTLOGONPROOF or [0x3A] SID_LOGONRESPONSE2.

The additional information string will be of the form Your account has been closed. (#), where # corresponds to one of the following reasons:

(0) Inappropriate account or character name

Blizzard Entertainment has rules for account and character names on Battle.net. The name you are inquiring about was disabled because it was deemed inappropriate according to these rules. We are attempting to create a Battle.net environment that is enjoyable and inoffensive for all Battle.net users. Thank you for your understanding.

(1) Advertising an inappropriate website

Inappropriate websites may include sites that promote or provide game hacks, programs with embedded virus code, pornography, or other destructive or intrusive materials that are not appropriate on Battle.net.

(2) Spamming in a channel

Please be advised thatBlizzardEntertainment has an aggressive stance against any account that is used to spam a Battle.net chat channel. Spamming a Battle.net channel disrupts the normal flow of dialogue in the chat room and violates the Battle.net Terms ofUse Agreement and/or End User License Agreement of the game.

(3) Attempting to obtain passwords

Please be advised that Blizzard Entertainment has an aggressive, zero-tolerance stance against any account being used by someone to obtain or steal passwords or to con or trick users into giving out their passwords on Battle.net. This offense violates the Battle.net Terms of Use Agreement and/or End User License Agreement of the game.

(4) Attempting to obtain CD-Keys

Please be advised that Blizzard Entertainment has an aggressive, zero-tolerance stance against any account being used by someone to obtain or steal CD-Keys or to con or trick users into giving out their CD-Keys on Battle.net. This offense violates the Battle.net Terms of Use Agreement and/or End User License Agreement of the game.

(5) Harassment of other users

Please be advised that Blizzard Entertainment does not support or condone the use of any account to harass or threaten other users on Battle.net. This offense violates the Battle.net Terms of Use Agreement and/or End User License Agreement of the game. Harassment may result in the closure of the account or even the temporary or permanent banning of the associated CD-Key.

(6) Inappropriate use of a bot

Blizzard Entertainment does not tolerate bots spamming chat channels or the use of bots to congest channels, which disrupts the normal flow of dialogue. This directly violates the Battle.net Terms of Use Agreement and/or End User License Agreement of the game.

(7) Offensive or racist comments

While Battle.net is a mature environment, we will close accounts that are used to violate the Battle.net Terms of Use Agreement and/or End User License Agreement of the game. We firmly believe that Battle.net's strength lies in its community, and racist or extremely offensive comments are not tolerated.

(8) This account was detected using a third-party program (hack) with one of our games on Battle.net. This account is now permanently banned

Any third-party program that is designed to affect the way the user interacts with Battle.net is considered a hack program. This includes seemingly harmless third-party utilities that work with the game to provide functions that were not included by the game designers. While many of these utilities might not have been created to disrupt the balance of the game, they alter the original design of the program. The detection of any such program by Battle.net may result in the closure of the user's account or even the temporary or permanent banning of the associated CD-Key.

(9) Impersonating a Blizzard representative

Please be advised that Blizzard Entertainment has an aggressive, zero-tolerance stance against any account used in an attempt to impersonate a Blizzard or Battle.net representative. This offense violates the Battle.net Terms of Use Agreement and/or End User License Agreement of the game.

(10) Inappropriate activities

Accounts may be removed when a Blizzard Representative witnesses activities or behaviors that violate the Battle.net Terms of Use Agreement and/or End User License Agreement of the game. (such as ladder abuse, forum abuse, spamming, etc.) Note: This is really a "catch all" reason number. To find out the reason you were banned, you will have to email [email protected].

(11) The minimum age to play on Battle.net is 13

Your account has been temporarily suspended. Please either email us at [email protected] or call us at 949-955-1382 for further information. You will need to fax in a form signed by your parent or guardian giving permission to play on Battle.net.